Services
My objective is to source the most cost effective and suitable solution possible whilst making the process easy and stress free for you.
With so many options, it’s hard to cut through the noise and find the best solution for your trip.
But it doesn’t have to be like that!
After working in the travel industry for 13 years as an independent agent and also a rep, I’m able to provide a wide range of travel solutions and services with a varying selection of suppliers, tour operators and airlines.
Air, sea, rail, camel… however you want to travel, I can make it happen.
Below you’ll find more details about booking with me, and don’t forget to check out the Plan Your Trip and Passports and Visa Info sections for a compiled list of important information and helpful resources.
Travel Insurance
Travel Insurance is the most important item to have on any trip – international, New Zealand, Cruises and even travelling
in Australia.
You can click on the below links to quote your own insurance for Covermore and Go Insurance.
My advice is general advise. Please review the PDS for all products to make sure they are right for you.
If you would like to discuss your travel insurance needs or have any questions, please get in touch today.
Service Fee
You may be asked to pay the Service & Management fee before any quotes are provided.
We have implemented Service & Management fees related to all bookings (depending on the complexity of the arrangements and number of people), fees are usually $125 – $250pp, to be paid before we start working on your holiday.
During and since Covid, we’ve seen a lot of operators (in particular, airlines) change their structures and move to a model that either removed completely or reduced significantly any remuneration to agents. Travel Partners/EnVoyage have also had the need to review our business model based on this and also the extraordinary amount of work entailed in relation to travel requirements and ongoing management of clients’ bookings.
Going forward we realise that the experience and assistance provided by our Travel Advisers cannot continue to be provided free of charge.
The travel industry is aligning itself with other service industries. There are many examples including automobile, electrical, plumbing, accounting, legal, IT and architecture where a fee for service is standard business practice. Quite simply, we can no longer provide advice and expertise without being remunerated for our time.
I hope you understand the need for this charge and can see the value in having a dedicated and experienced Travel Adviser on hand to assist with your needs. Of course, my assistance will cover all aspects of travel I help you with, and doesn’t end with booking your arrangements but continues during your travel, until you return home.
Terms & Conditions
Please read the “Booking Terms and Conditions” carefully, as they contain important information about your legal rights, remedies and obligations. You must not make any booking unless you understand and agree with the following Booking Terms and Conditions.
The Booking Terms and Conditions apply to any bookings you make with us (in-person, over the phone or by email). The contract formed under the Booking Terms and Conditions is with us, and not any other party, such as FCTG or any travel service provider (such as an airline).
Ready to fly?
I want to make your holiday dream a reality! Let’s work together to create some magic. Drop me a line today and we can make it happen.